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Inquiry hours:10:00-19:00 (JST)
＜Excluding holidays (Saturdays, Sundays, national holidays) and year-end and New Year holidays＞
◆Year-End and New Year Holiday Notice◆
Due to the year-end and New Year holidays, our inquiry services will be suspended during the following period: 【Friday, December 26, 2025 to Tuesday, January 6, 2026】 Responses to inquiries received during the holiday period will be sent starting Wednesday, January 7, 2026, on a first-come, first-served basis. Please note that replies may take longer than usual. We apologize for any inconvenience this may cause and appreciate your understanding.
*Inquiries specifying a deadline or due date may not be handled even if received on the same day. Please inquire well in advance by 6:00 p.m. on the business day before the deadline.
* When holidays (Saturday, Sunday, and public holidays) and New Year's holidays are placed on the calendar, or depending on the content of your inquiry, it may take some time before we respond.
* We do not reply to personal emails to artists.