Help＆FAQ

I could use my credit card to pay until now, but I can't use it to pay now.
If the credit card information you entered (card number, security code, etc.) is incorrect, the payment will not be completed correctly. Please check that you have entered your credit card information correctly.

In the event your credit card cannot be used even if you have correctly entered your credit card information, Perfume OFFICIAL WORLD FAN CLUB "WORLD PTA" cannot provide you with any information, so please contact your credit card company for details.

In addition, we have introduced the identity authentication service (3D Secure 2.0) for credit card payments.
If you have not registered for 3D Secure, or if your card does not support 3D Secure, you will not be able to proceed.
Please contact your credit card company for more information about 3D Secure.
*The contact information for your credit card company is listed on the back of your credit card.

<If you are in a hurry>
Please use a different credit card.
*Please check [here] for more information on payment methods.

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