Help&FAQ

I’ve completed the registration of my personal info but haven’t received my ID in my mailbox.
If you do not receive your number within 24 hours after completing your registration, please send us an e-mail using the form on the inquiry page. Please make sure to choose “Have not received Membership number for the title and include all below in the e-mail body.
If you do not receive your membership number within 24 hours after completing your registration, please send us an e-mail using the form on the inquiry page. Please make sure to choose “Have not received Membership number for the title and include all below in the e-mail body.

(1) registered e-mail address
(2) registered name
(3) membership number (if available)

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