Help＆FAQ
Can automatic renew be stopped?
You can proceed from the automatic renew cancellation from "mambership renew" of [My Page].
The procedure for suspension of automatic renew is until the last day of the month before the membership expiration month. Please note that payment will be completed on the 1st of the month.
* If you stop automatic renew, you need to renew membership by yourself. You will be notified by e-mail and [My Page] when the membership renew period (within three months of the membership expiration) is reached.
The procedure for suspension of automatic renew is until the last day of the month before the membership expiration month. Please note that payment will be completed on the 1st of the month.
* If you stop automatic renew, you need to renew membership by yourself. You will be notified by e-mail and [My Page] when the membership renew period (within three months of the membership expiration) is reached.
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Other FAQs in the same category
- I received a confirmation e-mail about cancellation of the automatic renew setting.
- I have stopped automatic renew once. Can I restart it?
- You have selected auto-continuation, but the expiration date has not been updated.
- What is Automatic Renew?
- Can I check automatically renew setting status?
- Can I change the credit card registered for automatic renewal?